Novotel Hamburg City Alster

Luebecker Strasse 3, Hamburg, Germany, 22087show map
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Highlights
8
FabulousBased on  555 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Germany

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Overview

Novotel Hamburg City Alster is a 5-story hotel in a business area of Hamburg within a 20-minute walk of Levantehaus offering modern rooms along with an indoor swimming pool and a Jacuzzi. Opened in 2004, the impressive hotel attracts visitors with its minimalist architecture.

The property is about 1250 meters away from Ernst Deutsch Theater. A 30-minute walk to the center of Hamburg.

Nearby points of interest include an opera, a church and a theater.

The hotel lies within a 15-minute walk of Hamburg Central Bus train station. A mere 15 minutes’ drive from Hamburg.

Rooms

This property comprises 210 rooms featuring standard family twin room, superior twin room and standard twin room with Wi-Fi, cable TV with on-demand movies, an individual safe, a writing table and ironing facilities. The rooms have stylish decor.

Eat & Drink

The restaurant serves Mediterranean dishes. Guests can dine at Schweinske Hohenfelde and La Serenissima located within 10 minutes' walk away.

You can start your day with a american breakfast, which costs EUR 20 per person per night. 

Services

Novotel Hamburg City Alster also offers a business center, audiovisual equipment and a movie projector for business travelers.

Relax

A variety of treatments includes steam baths, Turkish bath and massage. Active travelers will appreciate a gym and a fitness centre available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at EUR 18 per day.

Number of floors:   5.  Number of rooms:   210.

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Facilities
Wi-Fi
Parking

EUR 18 per day

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shoe shine service
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Video games
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Spa centre
  • Sauna
  • Turkish bath
  • Jacuzzi

Room view

  • City view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 16 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Lübecker Straße underground stationLübecker Straße underground station700 ft
Lübecker Straße underground stationLübecker Straße underground station700 ft
Lohmühlenstraße underground stationLohmühlenstraße underground station1000 ft
Lohmühlenstraße underground stationLohmühlenstraße underground station1000 ft
Berliner Tor underground stationBerliner Tor underground station2000 ft
Uhlandstraße underground stationUhlandstraße underground station2000 ft
Uhlandstraße underground stationUhlandstraße underground station2000 ft
Wartenau underground stationWartenau underground station3000 ft
Wartenau underground stationWartenau underground station3000 ft
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Pho DucPho Duc1500 ftSteindamm 103
Schweinske HohenfeldeSchweinske Hohenfelde1600 ftLuebecker Str. 84
La SerenissimaLa Serenissima1900 ftIfflandstrasse 92
Blue MarlinBlue Marlin2100 ftGraumannsweg 10
Cita RasaCita Rasa2100 ftSteindamm 71
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Hamburg Central Bus StationHamburg Central Bus Station3700 ft
Hamburg Central StationHamburg Central Station4000 ft
Congress Center HamburgCongress Center Hamburg1.6 mi
JungfernstiegJungfernstieg1.4 mi
Hamburg PlanetariumHamburg Planetarium2.5 mi
Hamburg FairHamburg Fair2.0 mi
Horner Rennbahn underground stationHorner Rennbahn underground station2.5 mi
Legienstraße underground stationLegienstraße underground station3.0 mi
Wandsbek-Gartenstadt underground stationWandsbek-Gartenstadt underground station3.0 mi
Port of HamburgPort of Hamburg2.5 mi HamburgGermany
ReeperbahnReeperbahn2.7 miHamburger Berg 1
Altonaer Museum - Norddeutsches LandesmuseumAltonaer Museum - Norddeutsches Landesmuseum3.8 miMuseumstrasse 23
Ohlsdorf CemeteryOhlsdorf Cemetery4.2 miFuhlsbuettler Str. 756
Barclaycard Arena HamburgBarclaycard Arena Hamburg5.6 miSylvesterallee 10
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Getting around
Airports
Hamburg Airport (HAM)5.2 mi
Finkenwerder (XFW)7.9 mi
Train
Hamburg Central Bus Station4000 ft
Underground
Lübecker Straße underground station1000 ft
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Reviews
8.0
FabulousBased on  555  reviews
  • 5.8
    Guest rating

    Out of 4-6 people I had a contact during my stay in the hotel, only one was friendly. Most of them not rude, but very reserved...minimum effort.

  • 9.2
    Superb

    Excellent breakfast. Free Wi-Fi. The Xbox and the playing area for the kids were very good. Clean rooms. U-Bahn station near the entrance of the hotel. Secured parking. Excellent value for money.

    The room is a little small for a family with 2 children.

  • 10.0
    Exclusive

    Greal location, right in front of the subway. Near train station and city. Exellent breakfast. Nice atmosphere and comfortable, good price too.

  • 7.8
    Fabulous

    Convenient for U-bahn and city cntre

    Chaos at breakfast, sometimes very slow to provide morning beverages, otherwise the food was good.

  • 8.2
    Fabulous

    Good place, nice high standard hotel, secure parking available, next to underground station, very clean, good breakfast choice

    Room key card system poor.

  • 9.2
    Superb

    Reliable Novotel quality and services. Very quiet room and good beds (we had a room at the back side and slept with open window). The hotel is conveniently situated at an U-bahn station; but if you like a walk, it is about 40 min to the city hall.

  • 4.6
    Guest rating

    Good buffet breakfast. Good location with very east access to underground

    Staff are polite but not friendly or overly helpful. We found them at times to be abrupt and inattentive. Service in the restaurant is very slow and the food very average. Way too much salt in everything and totally overpriced. Rooms are 3 star. Towels are small and threadbare some with actual holes in. Seven euro for a glass of wine with dinner might be expected in some good 4 to 5 star hotels but totally unacceptable here. A very average hotel not to be recommended for long stays or luxury of any kind. Staff need some training in basic good manners especially at reception. Did not enjoy at all.

  • 6.6
    Good

    Beds too hard, package not as advertised

  • 9.2
    Superb

    Good location, close to transport and very helpful staff. Good food and bar, room was very good.

    Paying for Wifi in the room.

  • 10.0
    Exclusive

    Verry kind personal and very good service

  • 9.2
    Superb

    Room smaller then expected for value. Restarant very expensive.

  • 9.2
    Superb

    I like that the hotel was clean and staff were frendly The breakfast was excent

  • 8.2
    Fabulous

    The breakfast at the hotel was outstanding and good value when included in the room booking! This alone and the ease of access to Hamburg central makes this hotel worth considering. The deluxe superior room we had, though neatly presented was small and a family with older children would need more room. Overall, we were happy and would recommend this hotel.

    Nothing

  • 7.4
    Very good

    service was good breakfast was very good staff were very friendly.Tube is quick.and just outside the door.

    its just a bit noisy on the main street and there is no shopping close by,

  • 10.0
    Exclusive

    Clean, comfortable and valuable.

    Housekeeper ate my banana.

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Highlights
8
FabulousBased on  555 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Germany

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 3 yearsExtra bedFREEExisting beddingFREEAll children4 - 16 yearsExisting beddingFREE
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Hamburg Airport (HAM)5.2 mi
Finkenwerder (XFW)7.9 mi
Train
Hamburg Central Bus Station4000 ft
Underground
Lübecker Straße underground station1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room
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